A Sales Engineer plays an integral role in sales of our enterprise class software. Sales Engineers work closely with sales teams to manage existing clients and to cultivate prospective clients..
Job Duties
· Complete software demonstrations and presentation of the platform with demonstrations that range from standard to custom demonstrations
· Implement entire suite of software in rapid deployment and proof of concept scenarios where customers or prospects evaluate in a live or development environment
· Constantly learn and develop expertise in software
· Must maintain expertise as new releases of software become available
· Deliver free Introduction to Business Intelligence course to clients on a quarterly basis and actively attract attendees to this event
· Maintain regular communication with all clients
· Arrange and conduct face-to-face client meetings on a regular basis
· Generate referrals and leads for professional services
· Attend user conferences and other events while actively attracting clients to these events
· Track activity in internal sales management systems
· Travel varies by geographic territory, but can be up to 25%. On occasion, proofs-of-concept can be held at customer locations causing volatility in this travel expectation
Job Requirements:
· The Sales Engineer role demands individuals who are self-motivated and who are comfortable and responsible in a position that grants autonomy
· Sales Engineers must be able to achieve success with little management or guidance
· Proven or demonstrably outstanding presentation skills
· Proven or demonstrably outstanding speaking and writing skills
· Ability to articulate complex topics to novice or technical audience
· Ability to translate technical advantages into business benefits
· Polished and professional in both appearance, personal interaction, and all communications
· Demonstrable understanding of relational database management systems (RDBMS) and comfort with SQL
BS/BA Degree in MIS, Computer Science or technical field or equivalent experience
· 3-5 years experience in a customer facing role, whether sales, training or other
· Successful completion of Company certification program upon employment
· Experience with Business Intelligence systems or relational database management systems a major plus
· Sales Engineers must possess a very broad and deep level of knowledge and understanding of the suite in order to effectively position and convey the merits of the platform to customers and prospects.
· Experience in an equivalent role for a technology firm a major plus
· Proficiency in technologies which are complementary to business intelligence software a plus, particularly: .NET or JSP, Java, UNIX or Linux, Windows, Security, XML/XSL, DHTML
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