Call Center Technical Designer / Team Lead - CTI / IVR (GBS-0137019)
Virtual / Travel
Job Description:
The Call Center Team Lead is responsible for successful delivery of Financial Services Call Center technology initiatives. The Call Center Team Lead is responsible for technology design, build, test & deployment efforts for CTI / IVR solutions. This individual provides hands-on CTI/IVR technical knowledge as well as manages client relationships within context of individual role.
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Call Center Technical Designer / Team Lead - CTI / IVR (GBS-0137019)
Virtual / Travel
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