Provide management, work direction, and provide services, processes, policy, and procedures to ensure appropriate service levels in a complex multi-tied, 24x7 environment. Manage a portfolio of capital and expense projects that are owned in this area. Develops technology architecture, and designs, develops, executes, and maintains strategies for systems capacity planning, performance tuning, patch management, backup and recovery, storage area management, data base and operating systems management, as well as high availability and disaster recovery. Provides technical expertise to projects.