Candidate will be expected to manage resources to support IT projects managing a team of 35+. Select systems that will provide the lowest cost solution in solving business problems. Insure that the planning horizon is three-five years into the future. Recruit, hire, train and develop qualified staff to perform the department's mission in a cost-effective manner, including developing a qualified backup. Lead by example in the effective utilization of the Quality Improvement Process (QIP) and Team Management concepts toward the goal of Total Customer Satisfaction.