Process Manager Product Owner

NIKE   •  

Beaverton, OR

Industry: Retail & Consumer Goods


5 - 7 years

Posted 28 days ago

At Nike, we serve athletes. Fueled by the insights of the world's best, we design and create products to elevate human potential on a global scale. And it's on us, the Global Operations Team (GOT), to help bring this mission to life.

We are a diverse lineup of thousands spread across the globe. Together, we are building a smarter, more connected and automated value chain. And we are looking for world-class talent like you to contribute to this journey.

The Marketplace Operations Process Manager at Nike is a strategic role responsible for capability building to enable sustainable and profitable growth for Nike. In partnership with global and geography stakeholders across the Nike matrix, this role is accountable for building and transitioning operations solutions that provide long term benefits in line with Nike’s Consumer Direct Offense. Specifically, this role will drive Touchless Order Management capability development and process improvements globally to increase productivity.


· Lead order management capability development across all geographies to automate manual processes and improve productivity

· With Process/Product Management Director, lead global and geography capability network to deliver new capabilities

· Manage project timelines and deliverables across global and geo partners

· Gather requirements and create and communicate user stories to tech and business partners

· In collaboration with Agile Team and leadership, communicate and synthesize business needs across geo and cross-functional partners

· Coordinate global release management process for enterprise technology solutions on behalf of order management


  • Bachelor’s degreerequired or additional 2 years of experience
  • Proven process and operational experience, including Supply Chain, Retail, Logistics, Project Management, and Process Improvement with progressive responsibility
  • Experience in highly cross-functional global business environment with the ability to effectively communicate and influence at various levels within a matrixed structure, including strong storytelling skills
  • Proven track record of high-quality delivery results on time and within budget
  • Project management experience, including Agile methodologies
  • Self-directed and comfortable working in ambiguous environments
  • Passionate about problem solving
  • Change agent/change management mindset
  • General SAP system knowledge, adept with process, systems and technology
  • SAFe, Agile or Scrum, leansix sigmaexperience highly desirable
  • Strong financial acumen
  • 5 – 7 years’ experienceassociates with business process, business analyst, supply chain functions or other omni-channel functional areas
  • Bachelor’s degreerequired or additional 2 years of experience